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Consumer Guide

Glamorous Gold

“Purity” or “fineness” refers to the gold contents in parts per thousand.

The most commonly found fineness are 999, 916, 900, 875, 850, 800, 750, 585, 417, and 375.

Besides having “999″  inscribed, pure gold also has the Chinese character “足” (meaning “full”) inscribed. In addition, gold jewellery will also bear the jeweller’s logo or initials.

As gold is valued by its weight, it can be kept and resold easily, and this makes gold jewellery your most practical choice.

Dazzling Diamonds

Associated as a symbol of eternal love, the fire in a diamond is like the passion of everlasting love. Hence, in Western and Asian societies alike, diamonds have become popular tokens of love for engagements.

When choosing diamonds, ask the jeweller about the 4C’s – the four main criteria determining the value of a diamond : Colour, Clarity, Cut and Carat.

A diamond would cost more if its Colour is closer to being colourless, its Clarity is high with fewer inclusions, with a more geometrically proportional Cut and a heavier Carat weight.

Glittering Gems

A gemstone is the naturally occurring crystalline form of a mineral, which is desirable for its beauty, valuable in its rarity and durable enough to be enjoyed for generations.

There are more than 40 popular gem varieties and many rare collectible gemstones such as fiery rubies, elegant sapphires, elusive emeralds, all glistening gems that take your breath away.

The criterion that affects a gemstone’s value most directly is its brilliance. Generally, gemstone jewellery settings use 18K yellow or white gold because of its hardness and durability. When buying expensive gemstones, always request for a certificate of authenticity.

Your birthstones:

Sophisticated Jade

‘Jade’, or Yu, as it is called in Chinese, is strictly speaking a generic term for two different gems, nephrite and jadeite. Jadeite and nephrite are both regarded in China as ‘zhen yu’ or ‘genuine jade’. The reason why jade is so mesmerizing is because each piece is unique.

The jade that the modern jewellery industry commonly refers to, is “hard” jade from Myanmar, which can be distinguished from “soft” jade from other locations. In terms of value, Myanmar jade is priced higher due to its shine, hardness and translucence.

In general, the value of jade is determined according to its colour and the intensity of that colour, the vivacity and texture, and its clarity and transparency.

Symbolic with energy and beauty, the traditional and the modern are combined in jade in a particularly harmonious way.

Regardless of value, you will not find two pieces of jade that are identical. Even if the same craftsman uses the same design, the resulting piece can only look similar but not exactly like the original, be it in its quality, colour or form.

Golden Tips

All you need to know about making jewellery purchases.

A piece of jewellery speaks for itself with its own distinctive style and personality, enhancing the wearer’s grace and appearance naturally. Excellent designs and choices can put together total charm and enchantment, allowing the wearer to exude a natural look of confidence.

But with such a diverse variety of jewellery available in the market, coupled with varying quality and prices, how do you wisely pick the one of you heart’s desire?

It is important to remember that “cheaper does not mean better”, and it is far wiser to get the highest value and best quality jewellery within your own budget. One should take extra care when making purchases outside your home country and tourists should take note of the following:

1. Quality: You should first consider the quality of the jewellery, as it could be a lifelong purchase and you do not want to compromise on quality for price.

2. Price: You should enquire about the following before purchasing the jewellery:

a) Retail unit price
b) Workmanship fee
c) Weight of gold item (for gold jewellery)

For Gold jewellery

Usually, when purchasing gold, the workmanship fee is negotiable. Currently, the retail gold price of most jewellers does not differ substantially as daily retail price fluctuates according to the international gold price. However, the workmanship fee differs in accordance to the design of the jewellery and the standards of workmanship.

3. Receipt: You should remember to check your receipt to ensure that the description of the item(s) on the receipt matches what you have bought.

a) When buying 916 and/or 999 gold, the receipt should state its characteristics: weight, fineness, retail gold price. The workmanship fee (if any), total price and GST should also be clearly stated.
b) For the sale of other expensive gold items, the fineness of the gold must be indicated.
c) The sale of gems like diamonds, rubies, sapphires, emeralds and chrysoberyl cat’s eye must have the gem’s trade name (for e.g., if you bought a ruby, the receipt should say “ruby” – its trade name) and its weight indicated in the receipt.
d) The sale of jewellery items with jade and gems not listed in (c) must have the trade name of the item indicated in the receipt.
e) The sale of any gemstones treated by methods not accepted in the industry should have the word “treated” indicated in the receipt.
f) The sale of any man-made gemstones should have the word “synthetic” or “imitation” indicated in the receipt.

4. Trade-in of gold items: Gold jewellery should be accompanied by a receipt as a proof of purchase. Used gold jewellery items which are traded-in for new ones should be based on the prevailing retail gold price deducting a percentage of agreed margin.

You are advised to check the weight of your old gold jewellery when it is being weighed, to avoid any dispute.

Note:Under the Secondhand Dealers Act, you are required to produce your identity card or passport for record of personnal particulars when you sell your used jewellery.

5. Terms and Conditions: Before you make your purchase, you may need to understand the jeweller’s terms and conditions. Generally, jewellers handle deposits, repairs/settings and exchanges/refunds as follows:

a) Deposits: The amount of deposit paid and its related terms should be clearly stated on the receipt. For ordered jewellery, if it is not collected within the stipulated period, the deposit will be forfeited and the jeweller has the right to sell the item. For custom-made jewellery, the deposit and item will be forfeited if it is not collected within a period of time (please check with the jewellers for the timeframe) from the date of the receipt.
b) Repairs/Settings: When you hand over an item for repair or setting, the jeweller should inform you of the estimated cost and time frame and state the description of your item clearly on the receipt.
c) Exchanges/Refunds: Goods sold are non-exchangeable and non-refundable.

6. Trustworthy Jewellers: When purchasing jewellery, the most important consideration is to choose a reliable and trustworthy jeweller. A reliable and trustworthy jeweller will be able to provide professional knowledge and to assure you that the quality and price of the item are reasonable. They must also ensure satisfactory service standards that will allow you to have an enjoyable shopping experience!

For more information on jewellery shopping or any feedback, please Contact Us.

Where To Shop?

The association urges tourists and customers to shop at jewellers that display the Association logo.

 Singapore Jewellers Association (SJA)

You can locate jewellers by clicking Find a Jeweller.
You can also click on Brand Search if you have certain brand in mind.
Alternatively, use our B2C Matching to search for your choice of jewellery.

Jewellery Care

It is important to take proper care to ensure your jewellery lasts and maintains its sparkle.

Each piece of jewellery is unique, and below are some general care guides:

  • It is advisable to have a professional jeweller to inspect your jewellery on a regular basis for wear and tear, and to have them cleaned and polished.
  • Keep jewellery carefully stored.
  • Keep your jewellery away from chlorine bleach, nail polish remover, perfume and hairspray.
  • Never expose your gemstones to salt water and harsh chemicals; it will dull and erode your gems.
  • Do not use abrasive cleaners on jewellery.
  • Avoid wearing diamond jewellery while engaging in heavy manual work. Diamond may chip even though it is hard and durable.
  • Avoid wearing gold jewellery during showering or cleaning; gold jewellery will develop a soapy film and dull appearance.
  • Remove your jewellery before using household cleaners, as they may contain chemicals harmful to your jewellery.
  • Do wrap your pearls in soft tissue paper, and keep them away from other jewellery that is likely to scratch the pearls.
  • Get your jewellers to re-string your pearls periodically, as the strand could be stretched over time. Do not let your pearls get in contact with chemicals such as perfume and hairspray.
  • When in doubt, please consult professional jewellers from Singapore Jewellers Association.

Get What You Pay For